WE GET THE JOB DONE BECAUSE YOUR SUCCESS IS OUR SUCCESS
About Critical Design Associates, Inc
Established in December 2001, Critical Design Associates, Inc. (CDA) is an IT consulting firm that delivers custom solutions to resolve clients’ unique business challenges. We specialize in IT solutions for the Financial Services, Professional Services, and Healthcare industries. Our success is measured by the success of our clients, and we are committed to providing the highest quality service.
There is a common challenge imposed on IT departments today: Too much to do and not enough resources to handle the load. We have the answer. We will work with you to develop a comprehensive solution serviced by our team of qualified technical experts from System Architects, Senior Consultants and Consultant Analysts to meet your project goals, to fill a resource staffing need or even if a fully managed services solution is required to fulfill specific IT functions.
“People, Process, Platform” is the definition of how we do business here at Critical Design Associates. Whether we are assessing a project or managing our team, ensuring the three key areas of people, process, and platform are working together is key to our success. We work with our customers to evaluate and develop the teams necessary to effectively support their business efforts and take their requirements from concept to deployment to operations. Our customers’ needs are our top priority, so we work to develop the right solution for each organization.
What Makes Us Different
Our goal is to provide what you need, how you need it, when you need it, so we work with you and your team to determine what’s best for your organization. We provide custom solutions using proven methodologies based on many years of experience and ensure you’re in-the-know throughout the entire process. Whether you’re looking for long-term support or help on a specific project, we tailor our services to meet your needs.
Projects and needs evolve, so meeting expectations is more than just delivering on a statement of work. We keep clients aware of progress and identify meaningful checkpoints to discuss direction and ensure expectations are aligned.
We get it done when others cannot. Unlike other companies, our main focus is putting the pieces together. Whether that means configuring a Cisco Firepower environment or JIRA integration with Ivanti and ServiceNow, our team uses these tools, so we experience the challenges and wins firsthand.
Every company's needs are unique, so how we work with each client is too. Looking to offload operations? Maybe you need a subject matter expert for a specific project? Helping you fill the gaps, whatever they may be, is our specialty.
Do you wish you had more visibility into your project? Aside from meticulous documentation and timely status updates, we record all client meetings for you to reference internally, whether for knowledge transfer or re-work.